Terms and Conditions

By submitting an order, you are accepting the Terms and Conditions of the Headbocks web site.


Terms and Conditions for the Supply of Headbocks Products


The Contract Between Us

a. Headbocks must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been received Headbocks will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Headbocks’ acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.


b. Headbocks is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our web site.



a. The prices payable for goods that you order is as set out in our web site.


b. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations.


Withdrawal By You From The Contract

If you are an individual and are not buying goods on behalf of a business, there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers.


a. You may withdraw your order for goods at any time up to the end of the seventh working day after you have received the goods. You do not need to give Headbocks any reason for withdrawing your order nor will you have to pay any penalty.


b. The only circumstances in which you cannot withdraw your order are where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered.


  1. To withdraw your order you must notify Headbocks in writing through the contact page provided on the website.


d. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to the Headbocks returns address at your own cost and risk. If you withdraw your order but Headbocks has already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to Headbocks at the Headbocks contact address at your own cost and risk as soon as possible.


e. Once you have notified Headbocks that you are withdrawing your order, any sum debited to Headbocks from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by Headbocks in the condition they were in when delivered to you.


Availability Of Goods You Order

If Headbocks has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Headbocks from your credit card will be re-credited to your account and Headbocks will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Headbocks will not be obliged to offer any additional compensation for disappointment suffered.


Delivery Of Goods To You

a. Headbocks will deliver the goods ordered by you to the address you give Headbocks for delivery at the time you make your order. Headbocks are entitled to make deliveries by installments or partial deliveries.


b. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of despatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies.


c. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and Headbocks will not be liable for their loss or destruction.



This is as follows:-


a. If the goods Headbocks delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Headbocks shall have no liability to you unless you notify Headbocks in writing at the Headbocks contact address of the problem within 7 working days of the delivery of goods in question.


b. If you do not receive goods ordered by you within 30 days of the date on which they were despatched to you, Headbocks shall have no liability to you unless you notify Headbocks in writing at the Headbocks contact address of the problem within 40 days of the date on which the goods were despatched to you.


c. If you notify a problem to Headbocks under this condition, Headbocks’ only obligation will be, at its option: to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way Headbocks chooses.


d. Headbocks will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Headbocks under this condition and Headbocks shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.


e. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Headbocks’ liability to you for any death or personal injury resulting from its negligence.


Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract Force Majeure


Headbocks shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.



If any part of these conditions is unenforceable (including any provision in which Headbocks excludes its liability to you) the enforceability of any other part of these conditions will not be affected.



If you have a complaint please use the contact page on our website to solve the problem.


Governing Law

The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.


Entire Agreement

These terms and conditions, together with the current Headbocks site prices, delivery details and Headbocks contact details, set out the whole of our agreement relating to the supply of the goods to you by Headbocks. These terms and conditions cannot be varied except in writing signed by a director of Headbocks. In particular nothing said by any sales person on behalf of Headbocks should be understood as a variation of these terms and conditions or as an representation about the nature or quality of any goods offered for sale by Headbocks. Headbocks shall have no liability for any such representation being untrue or misleading.



In these terms and conditions:

  • 'Headbocks' means J D Starnes T/A Headbocks of 2nd Floor, 18 Kelsall Place, Leeds, LS6 1RA.
  • 'working day' means every day of a calendar year apart from weekends and statutory and public holidays;
  • 'us' means Headbocks and you together; and
  • 'you' and 'your' means the person ordering goods under these terms and conditions.

Conditions of use.

Claims and rights

Headbocks or any other third party involved in producing this site are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. Furthermore, Headbocks shall not be liable for any viruses that may affect or infect your computer equipment or any other property in any way shape or form as a direct result of accessing this site. These terms and conditions do not affect your statutory rights governed under UK Law.

Headbocks reserves the right to alter the content of this site without prior notice of any kind.

Trademarks and copyright
All trademarks, copyrighted logos, images and photographs displayed on this site are the sole property of the owners. The misuse of any content is absolutely prohibited. Any unauthorised use of the images will violate copyright and/or trademark laws.


We reserve the right to end any offer or amend these terms and conditions at any time without prior notice.
Important: By applying for any offer, you agree to be bound by these official terms and conditions which are in addition to our general terms and conditions.


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